What to Expect

As of June 2023, we are unable to accept new clients.

receptionAs a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

Due to a high number of new client no shows, we have had to start collecting an $105.00 deposit for new client appointments.  This deposit will then be applied to your invoice the day of your pet’s appointment.  You must cancel your appointment 24 hours before the appointment in order to get the deposit refunded.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see an Assistant or Registered Veterinary Technician first who will take a history, and gather some data for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Assistant or RVT again to wrap things up, and they will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up visits.

We are excited to meet you and your human and animal family members!